If you are unable to set up the service on your device despite following the tutorials, you can submit a refund request. If you made a mistake when choosing the service, e.g. Topic “Payment Error”. However, please note that refund requests submitted more than 48 days after the account has expired will not be accepted. If you are not satisfied with the service after testing with the trial account, you can submit a refund request by creating a ticket in the support section. If the 1bestptv service is not working properly due to slow internet connection, you can submit a refund request. If you are unable to configure the service on your device despite following the instructions, you can file a refund request due to incorrect service selection. If you e.g. selected incorrect length, you can submit a refund request with the subject “Payment error”. However, please note that refund requests submitted more than 7 days after the account has expired will not be accepted. If you are not satisfied with the service after testing with the trial account, you can request a refund by creating a ticket on the 1bestptv service not working properly due to slow internet connection. You can submit a refund request.